National Paid Events

This booking constitutes a legally binding agreement and by booking a place you are deemed to accept these terms and conditions.

Cancellations and Substitutions

Cancellations must be received in writing 6 weeks before the event is due to start. You will receive a full refund minus an administrative charge of £50 plus VAT. No refund can be made within the 6 week period.

Substitutions can be made in writing and when full payment has been made. You must notify us in advance.


Payment must be made in advance of the event and within 30 days of invoice. If a booking is made less than 30 days before the event, full payment must be made by return.

Other information

Joining instructions will be sent by email. If you have not received details within 48 hours of booking please contact the events team.

We reserve the right to alter the programme. In the unlikely occurrence of an event being cancelled the ILP will return any payments received in advance but will not refund any costs incurred as a result of the cancellation.

The ILP does not accept responsibility for accident, injury or loss suffered whilst attending events. The ILP reserves the right to refuse entry.

Your name, job title, organisation and email address will be included on an attendee list provided to exhibitors and sponsors. Your name, job title and organisation (but not email address) will be included on a list provided to delegates.